Our Service Ecosystem
The ZOE Felt Service Journey.
Rapid Response & Design
Upon receiving your inquiry, we complete an initial evaluation within 24 hours. Following collaboration with our internal engineering and design teams, we commit to delivering a preliminary design proposal and feasibility analysis within 48 hours.
In-Depth Consultation & Quotation
We engage in a thorough discussion to finalize project details, including material specifications, craftsmanship, and packaging. Subsequently, based on your logistics requirements, we provide a precise quotation tailored to your preferred terms: EXW (Ex Works), FOB (Free on Board), or DDP (Delivered Duty Paid).
Prototyping & Validation
Upon signing the sales contract and verifying payment (full payment or deposit), we immediately initiate the prototyping process, typically completed within 1 week.
Production & Dispatch
Upon completion of mass production, we promptly finalize packaging and labeling, and notify you. Within 2 business days of the goods being marked ready and the balance payment being settled, we arrange immediate shipment to ensure seamless logistics.
Frequently Asked Questions
Our Montessori felt busy boards and quiet books are manufactured using non-toxic, high-density, and skin-friendly polyester felt. All materials undergo strict third-party chemical and physical testing to ensure they are free from sharp edges, small detachable parts (unless securely fastened), and harmful substances, fully complying with US CPC and European CE children's safety regulations.
Yes. We offer comprehensive OEM/ODM manufacturing services for all of our home organization and wellness products. You can customize the dimensions, felt thickness (typically 3mm to 5mm for structural storage baskets), color combinations, and private branding (via laser engraving, woven labels, or silk-screen printing) to match your target market’s preferences.
Absolutely. Our PET acoustic panels, desk pads, and tabletop accessories are manufactured from recycled polyester fibers that meet eco-friendly standards, carrying RoHS, REACH, and OEKO-TEX Standard 100 compliance certificates. This ensures they are safe for indoor commercial and residential installations, releasing zero harmful VOCs (Volatile Organic Compounds) or chemical odors.