Nangong Zuoyi Felt Products Co., Ltd. (“we”, “us”, or “our”) operates the website https://zoefelt.com/ (the “Site”). This Privacy Policy explains how we collect, use, and protect the information you provide when using our Site.
As a certified modern manufacturer of sustainable and eco-friendly felt products, we respect your privacy and are committed to protecting any personal data we receive from you.
1. Information We Collect
We only collect information that you voluntarily choose to provide to us, as well as limited technical data collected automatically when you visit our Site:
A. Information You Provide (Contact and Inquiry Forms)
When you submit an inquiry or contact us through our website, we collect the details you enter into our forms:
- First Name & Last Name
- Email Address
- Phone / WhatsApp Number
- Your Message / Product Specifications & Custom OEM/ODM Requirements
B. Automatically Collected Technical Data
When you browse our Site, we automatically collect basic log data. This may include your computer’s IP address, browser type, referral page, and the pages you visit on our Site. We may use standard web analytics tools (such as Google Analytics) to help us analyze traffic and improve the website’s performance.
2. How We Use Your Information
We use the information we collect solely for the following business-to-business purposes:
- To process your product inquiries, verify custom designs, and communicate about our premium felt solutions (such as Montessori busy boards, quiet books, diaper caddies, felt storage bins, wellness sauna sets, pet cat caves, and acoustic panels).
- To follow up on wholesale opportunities with your company or purchasing team.
- To analyze website traffic and optimize the technical performance of our Site.
3. Sharing of Your Information
We do not sell, trade, rent, or lease your personal information to third parties. We will only share your information:
- With trusted service providers who help us run our website or manage our business communications, under strict confidentiality agreements.
- If required by law or to protect our legal rights.
4. Data Security
We implement standard and reasonable physical, technical, and administrative measures to secure the personal data we collect. However, please be aware that no transmission of data over the internet or method of electronic storage is 100% secure. While we do our best to protect your personal data, we cannot guarantee its absolute security.
5. Third-Party Links
Our website may contain links to external platforms or social channels. Once you click on these links, you will leave our website. We are not responsible for the privacy practices of external websites, and we encourage you to read their respective privacy policies.
6. Contact Us
If you have any questions about this Privacy Policy or wish to request the deletion or correction of the inquiry details you have submitted, please feel free to contact us:
Phone/WhatsApp: +86 15369975101
Company Name: Nangong Zuoyi Felt Products Co., Ltd. (ZOE Felt)
Factory Address: No. 04, Gongxing Road, Economic Development Zone, Nangong City, Xingtai City, Hebei Province, China.
Email: salesteam@zoefelt.com